Troubleshooting

The articles within this folder will display common issues and what to do should you encounter them,

Quadpro Runtime Error
Quadpro Not Opening Should your staff receive the following errors when opening Quadpro, you will need to first try the steps listed below. ...
Thu, 13 Dec, 2018 at 11:25 AM
Quadpro not Connecting
Should you receive the following windows when opening Quadpro, we would first suggest to contact your IT team to restart the 4D Server from Windows Services...
Tue, 20 Aug, 2019 at 9:53 AM
Plans not showing in the Web Portal
Should your Quadpro Web Portal Plans not to show when they are selected to be viewed. This could be down to the file format code being missing or incorrect....
Fri, 10 Jan, 2020 at 11:57 AM