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Job Request Types:

When a user goes to create a job request they will have a three tier hierarchy which they will need to complete in order to submit their job request.

Your Quadpro system will already be installed with a pre defined list to use for Job Types, Sub Types and Problems.

Job Types:

For instance you will have a list of Job Types like the following.

These are the main job types that a user will have to choose from to then move to the Sub Type option.

Sub Type:

All Sub Types are linked to a Job Type, these consist of the following:

Problem:

And to finally complete the job request hierarchy we have the Problem.

All problems are listed within the pre-defined list supplied by Quadpro.