Web Users are can access the Web Portal once they have a dedicated account set up. There are two areas where these users can be created.
1 - Via the web portal registration page
2- Manually in the desktop system.
There are currently four different types of Web User:
1 - Requestor
2 - Manager
3 - Operative
4 - Team Leader
Setting up a Web User via Quadpro Web Portal:
Users can visit your site's dedicated Quadpro Web Portal and click the registration link to then fill out the form below. They will be automatically set up as a requester user. However, if they need to be assigned a different level of access, this will need to be done by the administration team.
Setting up Web Users manually in the desktop system.
Head to Users > Web Users. A list of all web users will display. To add a new user, press Add.
The form below details all the information you can fill out for each user. If you are creating a staff user to just submitJob Request, choose requestor and leave resource blank.
For Maintenance Operatives, select operatives and assign them a resource group.
For Managers, choose manager.
For Team Leader, choose Team Leader and then select the resource group they fall under.
Once the form is completed, press save and the user is created.