Please note that the use of the the web interface requires JavaScript to be enabled
There is a known issue on Internet Explorer for users of Quadpro v03.12.43 and earlier. This is fixed in v03.12.44+
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When job requests are being submitted by a user, they should need to choose an option on each Job Type and Sub Type menu before confirming the request. This enables the maintenance team to easily categorise and assign requests as they arrive.
If a request is submitted and these fields have come through empty (See below) , it means that a setting on your browser may be incorrect.
In your Chrome browser , click the small (i) in the address bar:
Select 'Site Settings' and then using the drop down menu next to JAVASCRIPT, select 'ALLOW'
Now simply reload the page to bring the changes into effect.
If this fix does not work please contact a member of the support team and we will look into the issue for you.